Asolute Awnings - Retractable Awnings, Solar Shades, and Window Awnings

Industry Overview		About Us		What To Expect
In the course of your research, you will quickly discover that with awnings, like everything else, you get what you pay for. It is quite a challenge to buy an awning with the right blend of : QUALITY, PRICE and SERVICE. Awning providers fall into 3 broad categories that typically have these characteristics: 1. National Retailers Low price No installation or service Marginal quality with guarantees of 90 days to 5 year *Pro-Rated* (in year 3 you have lost 60% of your guarantee) The problem here is that a third party installer often leaves the client with the burden to prove that a problem is due to bad product and not faulty installation. The client also has to manage the problem and pay significant amounts for servicing, while the manufacturer only provides parts. 2. Local "boutique type" specialist manufacturers High price Potentially good quality Potentially good service Low volume, high owner involvement and high overhead costs prohibits good prices - unless "subsidized" by poor quality or service. 3. Dealers specialists . . . who do not manufacture, but focus on sales, installation and service. Potentially good prices Quality according to the factory of origin Potentially good service. The lack of customization and local manufacturing capacity limits the product range to that of their manufacturer.		As a local dealer specialist, Absolute Awnings provides the full range of products and services for the shade industry. Because our operators are well established in the local community and are not burdened with the manufacturing of product, we can focus on the care and attention which is critical to ensure satisfied clients. Extremely Competitive Pricing We use our combined volume to negotiate the lowest possible product cost. We maintain low overhead costs and high efficiencies by combining common activities like administration and marketing on a national scale. Quality Our standard, manufacturer backed, transferable, LIFETIME Warranty on all our products is unique in the industry. Our 12 year fabric warranty surpasses all others. Our seamless warranty from both dealer and manufacturer insures a one call solution if ever needed. Every Aristocrat patio awning, retractable awning and solar screen is fully manufactured at the 214 000 square feet facility of CraftBilt, an American, family owned and operated business since 1946 ! Phone Quotes We are proud of our prices. We gladly give prices over the phone if you can provide approximate dimensions. Price Match If we are undercut (on an apples to apples comparison) we will match the price, while still exceeding the service, quality and warranty of our competitor. Service We respectfully inform and educate our clients. We love comparing our product. We will not bait and switch, nor create high pressure situations, nor haggle with our clients. We do full service installations, even making modifications to accommodate bay windows, chimneys and gutter or downspout diversions etc. We provide free service calls for any adjustments or guarantee requests. (We never repair, but instead replace with new parts)		When you call, we will give extensive product information, as well as a price according to your rough dimensions. We can then schedule a sales appointment at your convenience. On Site Consultation Our salesman will arrive on time and will verify the dimensions and installation options with you. He will show you fabric samples as well as a life size demo unit while also addressing specific unique qualities and features. He will present a written proposal including all details and features as discussed with you. If there are no changes in dimension or features, the price will be exactly as quoted over the phone. The price presented is all inclusive. There will be no additional costs to you beyond those on the original proposal. You will be asked for your signature and a 50% deposit and you will retain a copy of the agreement. All sales are final because we immediately call in your custom order to the factory. Order & Installation Your awning is shipped fully assembled, bubble wrapped, with all the mounting hardware and components included. We will set an installation appointment upon the arrival of the awning. Most installations are completed in one day. Installation will be within 3 weeks of commitment and you will only pay the remaining amount after completion and inspection. Follow Up You will receive no more than one follow up call to confirm your satisfaction. No spam, No telemarketing, No pressure for add-on sales. Complaints Our people are human and may err. In that case, please contact us promptly at management@absoluteawnings.com A timely complaint is appreciated and enables us to rectify the issue quickly, in confidence and with dignity. Our courtesy and service to our clients, are typically rewarded with good references and future sales to your friends.